Consumer Information

Block "consumer-information" not found


Alone in Canada: 21 Ways to Make it Better
This page provides fact sheets about adaptation to a new country, in multiple languages, developed by the Centre for Addiction and Mental Health (CAMH).

Asking for Help When Things Are Not Right
These fact sheets were developed by the Centre for Addiction and Mental Health (CAMH), Canada’s largest mental health and addiction teaching hospital, as well as one of the world’s leading research centres in the area of addiction and mental health.

Immigrant Services: Government of Canada
Government services offered free of charge for immigrants in Canada include language assessments and classes, help finding a job, help with daily life such as finding a place to live and filling out forms and applications as well as information about community services such as mentoring. An Interactive Map provides a search option for immigrant services in different areas in Canada.
For a full list of services:

Publications and Manuals: Government of Canada
Information for newcomers including workbooks, resettlement assistance programs, and Federal Internship for Newcomers (FIN) Programs.

Growing Up in a New Land: A Guide for Newcomer Parents
This booklet is for newcomer parents with children aged 0-6. It contains information on community and government support organizations as well as resources and tips for adjusting to a new land while honouring one’s culture.

Table de concertation des organismes au service des personnes réfugiées et immigrantes (TCRI)
TCRI brings together several organizations working with immigrants, refugees, and the stateless. Their mission is to defend and protect the rights of the immigrants, refugees, and the stateless residing in Quebec during their emigration process. The organization offers various services and support to the newcomers.

Centre social d’aide aux immigrants (CSAI)
CSAI is a Montreal-based organization that promotes the social integration of members of Greater Montreal’s cultural communities, regardless of their origin, language, political opinions or religion, and help newly arrived immigrants to get settled. The centre welcomes newcomers and provides guidance and referral, consultation, interpretation and translation, job integration assistance, French courses, support with immigration and sponsorship procedures, information workshops on the host society, outings and cultural activities, collective kitchens.

Association for New Canadians
The Association for New Canadians is a St John’s-based, non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees. For over 30 years, the Association has delivered programs and services designed to support all aspects of newcomer integration, ranging from settlement information and orientation, to language learning, skills development and employment. The association offers resettlement assistance, language training, career services, and targeted programming for children, youth, women, and men.

Migrant Child Storytelling
This website is for any migrant child from any part of the world who has a story to tell. The stories can be told in any form: words, pictures, photographs, video. They can be about any topic of importance to the child.
We deliberately use the term MIGRANT to include all children who have been forced, or have chosen, to leave their home country for any reason, and who are trying to establish a life in another country.

211 is a phone number to reach Canada’s primary source of information on government and community-based health and social services. To speak directly with an information specialist, dial 2-1-1 where the service is available. The website provides a gateway to community, social, non-clinical health and related government services. 211 can help you to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages. The service aims to connect people to the right information and services, strengthen Canada’s health and human services, and help Canadians to become more engaged with their communities.

Are You New to Canada?
Coming to a new country can be both exciting and challenging. Newcomers experience many changes simultaneously including changes in family structure, social networks, and surrounding environment. As a result, the process of adapting to a new country can be stressful. While you are adjusting to your new home, this video, part of the Have THAT Talk series by Ottawa Public Health, provides few strategies to take care of yourself and your mental health.