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Cultural Competency and Safety: A Guide for Health Care Administrators, Providers and Educators
National Aboriginal Health Organization (NAHO)
This document provides background on the origins of cultural competence and cultural safety for First Nations, Inuit and Metis, highlighting international experiences of Indigenous peoples in New Zealand and Australia. It explains the need for culturally-competent and safe care, identifies the stakeholders in this process, and outlines ways to evaluate health care programs and policies. It also discusses culturally-safe environments in education and provides select resources, contacts and links for further knowledge development.
Cultural Consultation Service Clinical Handbook
Cultural Consultation Service, McGill University
This handbook from provides detailed information on various aspects of cultural consultation such as the consultation procedure and methods of information intake. Also, the site provides information on the role of the consultant and the culture broker/interpreter.
Enhancing Cultural Competency Resource Kit
Alberta Children’s Hospital, Child and Women’s Health Diversity Program
This resource kit is intended to assist health professionals in providing culturally-competent care to individuals and families from diverse cultural backgrounds.
Establishing collaborative initiatives between mental health and primary care services for ethnocultural populations
Canadian Collaborative Mental Health Initiative (CCMHI)
This toolkit is designed “to assist service providers and other key stakeholders to work collaboratively to meet the mental health needs of ethnocultural populations.” Highlights include: ten key issues for consideration when planning and implementing an initiative, descriptions of two positive-practice initiatives, and a list of key websites.
Cultural Competence Guide for Primary Health Care Professionals in Nova Scotia
This guide includes tools and resources to assist primary health care professionals in providing culturally competent health care. Culture is a broad term used in reference to a wide variety of groups. In order to respectfully and effectively address health needs and issues related to race, ethnicity and language, the focus of this guide is on these elements of culture.
Office Guide to Communicating with Limited English Proficient Patients
American Medical Association
This guide provides information and resources that physicians and health care staff can use to provide better care to patients with limited English proficiency (LEP). It offers detailed information on the ways LEP can affect patient care and effective strategies to address the language needs of patients in a culturally, linguistically and ethically-appropriate manner.
Curriculum Enhancement Module
National Centre for Cultural Competence, Georgetown University, USA
This training module provides a set of defined areas of knowledge, skills and awareness related to five core areas including Cultural Awareness, Cultural Self-Assessment, Communicating in a Multicultural Environment and Public Health in a Multicultural Environment.
Diversity and Cultural Competency Curriculum for Child and Adolescent Psychiatry Training
The American Academy of Child & Adolescent Psychiatry (AACAP)
This curriculum is designed as a model for faculty and clinicians working to develop a cultural competency curriculum for their pediatric psychiatry fellowship program. Slides, case materials and tests are provided for the curriculum which can be delivered in 6, 8 or 10-session versions.
Resources on Cultural Competence from other countries
Cultural Consultation Service, McGill University
These resources on Cultural Competence provide guidelines and information about organizations that promote culturally aware mental health assessment and care.
A Physician’s Practical Guide to Culturally Competent Care
Office of Minority Health, U.S. Department of Health and Human Services
Online courses provide cultural competence training for physicians, nurses, social workers, and others. The course materials include an online video.
The Effectiveness of Cross-Cultural Training in the Australian Context Part 1 & Part 2
Department of Immigration and Multicultural Affairs, Joint Commonwealth, State and Territory Research Advisory Committee, Australia
This report identifies and documents best-practice approaches to effective cross-cultural training and provides guidelines for its implementation and development.
Children and Youth New to Canada
The Canadian Paediatric Society developed a Global Child Health Curriculum intended for Canadian paediatric trainees and provides foundational information on global child health. Here they provide an introductory module on issues surrounding the health of immigrant and refugee children and youth new to Canada.
Preparing for the Journey: Caring for Indigenous People – A Resource Manual
Preparing for the Journey: Caring for Indigenous People who are Seriously Ill is a resource manual to help build and enhance capacity in Indigenous communities to care for community members at end of life. The purpose of this manual is to provide Indigenous health and social care providers, family, and community members with practical guidance and support on caring for people with serious illnesses.